Membership reach and external memberships

Memberships can be recognized beyond one venue in two ways:

• your company can make its own membership available across all company venues; or
• an authorized venue can recognize a partner's external membership and add local benefits.

These models solve different problems. Company-wide reach expands your own product. External memberships leave ownership with the partner and control only what your venue grants locally.

Venue-only memberships

A venue-only membership belongs to one venue. Use it when pricing, benefits, and administration are local.

This is often the clearest choice when venues have different sports, resources, prices, or member policies.

Company-wide memberships

A company-wide membership is your own product shared across the company's venues. Use it when the same commercial agreement and benefits should follow the customer between locations.

Before changing a live product's reach, confirm that:

• benefit restrictions reference the intended sports and resources;
• each venue understands the commercial terms;
• access integrations are configured where physical access is promised;
• customer descriptions explain where the membership is accepted.

Changing between venue-only and company-wide reach changes where existing active members' benefits are recognized. It does not automatically create identical physical-access configuration at every venue.

External memberships

External memberships appear after the required View memberships authorization is active. Your venue can then attach local benefits to eligible holders of the partner's source membership.

Portal configuration includes:

• reservation discounts;
• reservation custom pricing;
• early reservation;
• a reservation-window restriction;
• reservation restrictions, with the same scope, limits, and block-or-standard-price choice as a membership of your own.

Credits and session cards cannot be granted through an external membership.

Your venue can activate, deactivate, update, or remove its external benefit configuration without changing the partner's original membership product.

See Authorizations in Thril for the relationship required before external memberships appear.

Partner benefit example

Source: membership sold by an authorized tennis club
Your venue's benefit: 15% discount on weekday court reservations
Your venue's restriction: maximum 3 upcoming reservations, blocking

The partner remains responsible for source membership validity. Your venue controls only the benefits attached locally.

Combining native and external memberships

A customer can hold your own membership and an external membership at the same time. Booking rules are resolved across applicable memberships:

• eligible discounts compete rather than stacking;
• where two memberships block on the same limit, the more generous number wins;
• a restriction set to block still applies whatever else the member holds;
• a membership limiting something else, or nothing at all, cannot lift another membership's limit;
• a reservation-window restriction takes precedence over early-booking benefits.

See Membership benefits and booking rules for these precedence rules.

Operational boundaries

• Deactivating local external benefits does not cancel the source membership.
• A source membership becoming inactive makes its local benefits unavailable.
• Credits and session cards must come from your own product or a separate staff action.
• External benefits do not make the partner's member part of your own native membership product.
• Physical access requires a separate supported membership integration.

For doors, gates, and access codes, continue to Membership access integrations.